Our values

It’s our mission to be the most highly respected company in our field and our employees are key to achieving this. We strive to find the right skills for our ever-growing team - our people and the way we work together is our strongest asset.

Below are our three core values; these underpin all our actions, attitudes and decision making.

  1. Safety & Health – We provide a safe environment for our team to work in whilst providing our customers with products and services that enable them to increase the safety of their workplace.
  2. Customer Focus – We believe our customers deserve the best. We focus on delivering quality and reliability every time, to ensure our customers can always depend on us.  
  3. Teamwork – We know we achieve the most when we work together as a team.

Staff benefits

The UK active fire protection market is projected to reach a value of £743 million in 2025, according to the latest edition of the UK Active Fire Protection Market Report. We believe that working at RfE offers a great opportunity to develop your career in this rapidly evolving market.

We offer a positive and welcoming company culture where we continually invest in our employees. 

  • generous company pension scheme
  • continual career development
  • training and support given to obtain relevant qualifications
  • flexible working policy
  • free parking
  • cycle to work scheme
  • social events

We are an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. 

Vacancies

We are currently looking to fill the following positions: 

Service & Administration Coordinator

We're looking for an organised and enthusiastic Service & Administration Coordinator to join our growing fire sprinkler business.

Working within our Service Department, you'll help coordinate engineers, manage customer enquiries, process service documentation and support the smooth day-to-day running of our operations. This is a varied role with plenty of opportunity to learn and develop. It is a full-time, office-based role based at our head office in Richmond, North Yorkshire

We're looking for someone who:

  • Has excellent organisational and communication skills
  • Enjoys working in a busy office environment
  • Is confident using Microsoft Office, particularly Excel
  • Has a positive attitude and great attention to detail
  • Has experience in administration, customer service or scheduling (preferred but not essential)

Previous fire sprinkler experience isn't required – we'll provide full training and support.

What we offer:

  • 35-hour working week (Monday to Friday)
  • 25 days' holiday plus bank holidays
  • 7% company pension
  • Annual discretionary bonus
  • Ongoing training and career progression
  • Friendly, supportive team and regular staff social events

If you're looking for a long-term career with a growing company that values its people, we'd love to hear from you.

To apply, please get in touch by completing the CV upload form below or call us on 01748 825612 for an informal chat.

Field Service Engineer

We are looking for an experienced Field Service Engineer to join our growing team. This is an excellent opportunity for a skilled engineer who takes pride in delivering high‑quality work and ensuring life‑safety systems operate at their best. Ideally you would need to be postioned to work the M62 corridor and surrounding areas. 

Key Responsibilities:

  • Service and maintenance of commercial fire sprinkler systems, inclusive of Wet, Dry, Deluge, Pre-action, Flow switch/Zone check testing
  • Carry out fault‑finding, repairs, and component replacement
  • Perform system testing in line with FM, NFPA, BS EN 12845, and LPC standards
  • Complete service reports and compliance documentation in a timely manner
  • Liaise with customers in a professional manner building customer relationships
  • Participate in out of hours call‑out rota.

Requirements:

  • Proven experience in the fire sprinkler industry
  • Strong understanding of FM, NFPA & LPCB regulations and standards
  • Full UK driving licence – (CSCS, IPAF, PASMA, desirable).
  • Excellent problem‑solving and communication skills
  • Ability to work independently or as part of a team
  • LPS 1048 qualification desirable (but not essential)

What We Offer:

  • Competitive salary based on experience
  • Company vehicle, fuel card, tools & uniform
  • Paid overtime and call‑out allowance
  • Ongoing training and career progression
  • Pension scheme & holiday entitlement
  • Supportive team environment

How to Apply:

Send your CV and cover letter to phil.harriman@richmondfire.co.uk
or call us on 01748 825612 for an informal chat.

Future careers

We are proud of our northern roots and try to support the local economy as much as we can. We would be happy to discuss with school leavers or college students what a career in the fire protection industry might look like. If you are intersted in finding out more please get in touch.

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